Privacy policy

Privacy Policy

Last Updated: November 11, 2026

At CLOVER SHOP, operated by CLOVER, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our digital products, or interact with our services.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following categories of information:

  • Personal Information: Your name, email address, phone number, billing address, and other contact details you provide.
  • Order Information: Products purchased, order history, transaction references, purchase dates, and order status.
  • Payment Information: Payment details are collected and processed by our payment service providers. We do not generally store complete payment card numbers on our own systems.
  • Device Information: Your IP address, browser type, operating system, device information, time zone, and certain cookies or similar technologies.
  • Website Usage Information: Information about how you browse and interact with our website, including pages visited, products viewed, and shopping activity.
  • Customer Support Information: Messages, inquiries, and other information you provide when contacting us for assistance.

2. How We Collect Your Information

We may collect information through the following methods:

  • Directly from You: When you place an order, enter your information at checkout, subscribe to our communications, or contact our support team.
  • Automatically: Through cookies, analytics tools, pixels, and similar technologies when you visit or use our website.
  • From Service Providers: Through Shopify, payment processors, digital delivery services, and other business partners that help us operate our store.

3. How We Use Your Information

We use your personal information for legitimate business purposes, including:

  • Processing and confirming your purchases.
  • Processing payments, refunds, and transaction-related requests.
  • Delivering ebooks and other digital products through download links or electronic access.
  • Sending order confirmations, purchase receipts, and product access instructions.
  • Providing customer support and responding to your questions.
  • Maintaining, improving, and optimizing our website and digital shopping experience.
  • Detecting and preventing fraud, unauthorized transactions, and security issues.
  • Sending promotional emails and marketing communications where permitted by law and, when required, with your consent.
  • Complying with applicable laws, regulations, and legal obligations.

4. Digital Product Delivery

When you purchase a digital product from CLOVER SHOP, we may use your email address and order information to provide access to your purchased content.

Depending on the product and delivery method, this may include:

  • Sending download links or access instructions by email.
  • Providing access to downloadable files or digital content.
  • Maintaining purchase records to help verify orders and assist with technical support.
  • Resending access information when reasonably necessary to resolve delivery issues.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, web beacons, and similar technologies to improve website functionality, remember preferences, analyze visitor activity, and support marketing activities.

These technologies may help us:

  • Remember shopping preferences and website settings.
  • Understand how visitors use our website.
  • Measure website performance and marketing effectiveness.
  • Provide relevant advertising where permitted by law.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Where required by applicable law, we will provide appropriate consent mechanisms and choices for non-essential cookies and tracking technologies.

6. How We Share Your Information

We may share personal information with trusted third parties when necessary to operate our business and provide our services, including:

  • Shopify: Our ecommerce platform provider, which helps us operate our online store and process orders.
  • Payment Providers: Companies that securely process payments, verify transactions, and help prevent fraud.
  • Digital Delivery Providers: Services that help deliver ebooks, downloadable files, and digital access links.
  • Email and Communication Providers: Services that help send order confirmations, product access instructions, and customer support communications.
  • Analytics and Marketing Providers: Services that help us understand website activity and, where permitted, support advertising and promotional campaigns.
  • Professional and Legal Advisors: When reasonably necessary for business, legal, accounting, or compliance purposes.
  • Government Authorities: When disclosure is required by law, legal process, or necessary to protect our legal rights and the safety of others.

We do not disclose personal information indiscriminately. Third-party service providers may process information according to their own privacy policies and applicable legal requirements.

7. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information, subject to applicable legal exceptions.
  • Request a copy of certain personal information in a portable format.
  • Opt out of certain targeted advertising or the sale or sharing of personal information, where applicable.
  • Withdraw consent where processing is based on consent.
  • Appeal certain privacy request decisions where required by applicable law.

To exercise an applicable privacy right, please contact us using the information provided below. We may need to verify your identity before processing your request.

8. California Privacy Rights

If you are a California resident, you may have additional privacy rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), subject to applicable eligibility requirements and exceptions.

These rights may include:

  • The right to know and access certain personal information we collect and use.
  • The right to request correction of inaccurate personal information.
  • The right to request deletion of certain personal information.
  • The right to obtain certain personal information in a portable format.
  • The right to opt out of the sale or sharing of personal information for cross-context behavioral advertising, where applicable.
  • The right to limit certain uses of sensitive personal information, where applicable.
  • The right not to receive discriminatory treatment for exercising your privacy rights.

To submit a privacy request, please email us at info@clovedigit.shop.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

  • Processing and maintaining purchase records.
  • Providing access to purchased digital products.
  • Responding to customer service requests.
  • Handling refunds, disputes, and payment-related issues.
  • Complying with tax, accounting, and other legal obligations.
  • Preventing fraud and protecting our business.

When information is no longer required, we take reasonable steps to delete or de-identify it, subject to applicable legal requirements.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

11. Third-Party Websites and Services

Our website may contain links to third-party websites or use external services to support payments, analytics, digital product delivery, and other business operations.

We are not responsible for the privacy practices, content, or security of third-party websites and services. We encourage you to review their privacy policies before providing personal information.

12. Children's Privacy

Our website and digital products are not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

13. International Data Transfers

Your personal information may be processed or stored in countries other than the country where you reside, depending on the locations of Shopify and our service providers.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

  • Store Name: CLOVER SHOP
  • Legal Business Name: CLOVER
  • Website: clovedigit.shop
  • Email: info@clovedigit.shop
  • Phone: (951) 286-1582
  • Address: 1985 Del Amo Blvd, Torrance, CA 90501, United States

Thank you for choosing CLOVER SHOP. We value your trust and are committed to respecting your privacy.